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Thoughts on religion, politics, life and death. And other banned topics.

Tag: customer service

  • Self-Checkout

    “Does your cat like that?” The question barely penetrated my consciousness because I was busy looking up PEPPERS–JALAPEÑO. So she repeated it. “Sir, does your cat like that?” She was pointing at the bag of dry cat food sitting on the out tray. “Yeah,” I said wondering where this was going. A few moments earlier…

  • Customer Service

    Read and comment on my blog. I happened upon this account of a customer service fiasco today, one of the best I have ever read. The author directs his anger at the customer service representatives, but the truth is that company’s management is to blame. They have trained their customer service representatives in how to…